Legal

Terms and Conditions

Last updated: July 23, 2026

These Terms and Conditions ("Terms") govern your access to and use of the website located at onlinesalespro.com, the Online Sales Pro web and mobile applications, our free marketing tools, and all related services (collectively, the "Service"). The Service is operated by Online Sales Pro Inc ("Online Sales Pro," "OSP," "we," "us," or "our").

By creating an account, making a purchase, or using any part of the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and able to form a legally binding contract to use the Service. By using the Service, you represent that you meet these requirements. If you use the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.

2. Your Account

Your subscription begins at signup, and your login credentials work immediately for both the web and mobile applications. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. Notify us immediately at support@onlinesalespro.com if you suspect unauthorized use of your account.

3. Subscriptions, Billing, and Auto-Renewal

Online Sales Pro is a subscription service. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel:

• Monthly plans renew and are billed approximately every 28 days.
• Annual plans renew and are billed once every 12 months.

Charges will appear on your statement as "Online Sales Pro" or "Online Sales Pro Inc." Your subscription automatically renews at the then-current rate unless you cancel before the next billing date. If prices change, we will notify you in advance and the new rate will apply at your next renewal.

Canceling

You can cancel anytime from your Account Settings page or by emailing support@onlinesalespro.com. Canceling stops future charges; your access continues through the end of the billing period you already paid for. If you cancel less than one day before your renewal date, that renewal payment may have already been processed and is not refundable except as described in Section 4. Canceling your subscription is your responsibility.

4. Refunds

Software subscriptions (monthly and annual plans)

We offer a 30-day money-back guarantee on your initial subscription purchase. If you're not satisfied, contact us within 30 days of your first payment and we will issue a refund. Renewal payments are not refundable.

Custom and service products

Custom products, service products (including Express Setup), and courses are non-refundable once the order is confirmed and access or service has been delivered. If you have trouble accessing anything you've purchased, contact us and we'll make it right.

5. License to Use the Service

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own business lead generation and marketing. All software, site designs, templates, training content, and other materials we provide remain the property of Online Sales Pro Inc and its licensors. You may not copy, resell, sublicense, reverse engineer, or create derivative works from the Service except as expressly permitted.

6. Your Data and Leads

You own the lead and contact information you collect through the Service ("Customer Data"). We claim no ownership of your Customer Data. You grant us a limited license to host, process, transmit, back up, and display Customer Data solely as needed to provide and improve the Service, and as described in our Privacy Policy.

The Service is designed to collect basic lead contact information only — such as names, email addresses, and phone numbers. You agree not to use the Service to collect or store sensitive personal information, including: Social Security or other government ID numbers; payment card or bank account numbers; health or medical information; precise geolocation; biometric data; information about children under 16; or any data subject to special regulatory regimes (such as HIPAA or PCI-DSS).

If your account is closed, we may delete Customer Data after a reasonable retention period. Export your data before closing your account.

7. Acceptable Use

You are solely responsible for how you contact and market to your leads, and for complying with all applicable laws, including CAN-SPAM, the Telephone Consumer Protection Act (TCPA), and any consent requirements that apply to your email, SMS, or phone outreach. You agree not to:

• Send spam or unsolicited messages in violation of applicable law;
• Use the Service for anything unlawful, deceptive, or fraudulent, including misleading income claims;
• Upload or link to content that is infringing, defamatory, or malicious (including malware);
• Promote content we deem objectionable to our user base, including adult material, gambling, or drugs — third-party links you add within the Service are subject to our approval and removal at our sole discretion;
• Interfere with, probe, or disrupt the Service or attempt to access it by any means other than the interfaces we provide;
• Misrepresent your affiliation with any person or organization.

We may suspend or terminate accounts that violate this section.

8. Free Tools

We offer free marketing tools (such as ad previewers, headline analyzers, and link builders) at no charge. Free tools are provided "as is," for informational and educational purposes, and their output is not professional advice. We may modify or discontinue free tools at any time.

9. Affiliate and Third-Party Links

The Service may contain links to third-party websites and services. Some links are affiliate links, meaning we may earn a commission if you make a purchase through them, at no additional cost to you. We disclose affiliate relationships where they appear. We do not control third-party websites and are not responsible for their content, policies, or practices. A link does not imply our endorsement or any sponsorship, affiliation, or authorization to use another party's trademarks.

10. No Earnings Guarantees

Online Sales Pro provides software and training. We make no representation or guarantee about the results you will achieve, the leads you will generate, or the income you may or may not earn by using the Service. Your results depend on many factors outside our control, including your effort, market, and offer.

11. Intellectual Property and Feedback

All trademarks, logos, and content on the Service (excluding your Customer Data and content you upload) belong to Online Sales Pro Inc or its licensors. If you send us feedback, ideas, or suggestions, you grant us a perpetual, royalty-free license to use them without restriction or compensation.

12. Copyright Complaints (DMCA)

If you believe content on the Service infringes your copyright, send a notice with the information required by 17 U.S.C. § 512(c)(3) to support@onlinesalespro.com with the subject line "DMCA Notice." We will respond to valid notices, which may include removing the identified content and terminating repeat infringers.

13. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate your access if you violate these Terms, fail to pay, or if we discontinue the Service, with notice where practicable. Sections that by their nature should survive termination (including Sections 6, 10, 11, and 14–18) will survive.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, ONLINE SALES PRO INC DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT INFORMATION ON THE WEBSITE IS ACCURATE, COMPLETE, OR CURRENT.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ONLINE SALES PRO INC AND ITS OFFICERS, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

16. Indemnification

You agree to defend, indemnify, and hold harmless Online Sales Pro Inc and its officers, agents, and affiliates from and against any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the Service, your Customer Data, your marketing practices, or your violation of these Terms or applicable law.

17. Governing Law; Dispute Resolution; Class Action Waiver

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

Informal resolution first. Before filing a claim, you agree to contact us at support@onlinesalespro.com and give us 30 days to work with you to resolve the dispute informally.

Arbitration. Any dispute not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, in Mecklenburg County, North Carolina, or remotely by video at your election. Either party may instead bring an individual claim in small claims court.

Class action waiver. Disputes must be brought on an individual basis only. You and Online Sales Pro Inc each waive the right to participate in any class, collective, or representative action.

Opt-out. You may opt out of this arbitration agreement by emailing support@onlinesalespro.com with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by a prominent notice within the Service before the changes take effect. The "Last updated" date at the top reflects the current version. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

19. General

These Terms, together with our Privacy Policy, are the entire agreement between you and Online Sales Pro Inc regarding the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

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